Yaalgo (“we”, “us”, or “our”) provides a platform for sellers and suppliers to manage e-commerce operations, including integrations with Amazon and other services. By using our platform, you (“user”, “you”) agree to these Terms of Service, which comply with Indian law, EU regulations (GDPR), and Amazon Developer Policy.

1. Eligibility & Account Registration

• You must be at least 18 years old and legally capable to enter into contracts.
• You agree to provide accurate, complete, and updated information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.

2. Use of Services

• You may use the platform for lawful business purposes only.
• Use of Amazon integration is subject to Amazon’s terms and your authorization.
• You must not misuse AI features or attempt to reverse-engineer, disrupt, or harm the platform.
• Compliance with all applicable laws (Indian IT Act, GDPR, etc.) is required.

3. Payments & Wallet

• Payments are processed via Razorpay and our wallet system. You agree to their terms and policies.
• All transactions are final unless otherwise required by law.
• We are not liable for third-party payment failures or delays.

4. Amazon & Third-Party Integrations

• Amazon data is accessed only with your explicit consent via OAuth.
• You are responsible for compliance with Amazon’s policies and any third-party terms.
• We are not responsible for issues arising from third-party services.

5. Intellectual Property

• All content, code, and AI models are the property of Yaalgo or its licensors.
• You retain rights to your own data and content uploaded to the platform.
• You grant us a license to use your data as necessary to provide services.

6. Data Protection & Privacy

We process your data in accordance with our Privacy Policy, Indian law, GDPR, and Amazon Developer Policy.

7. Prohibited Activities

• Unauthorized access, data scraping, or use of bots is strictly prohibited.
• No uploading of unlawful, harmful, or infringing content.
• No interference with platform security or operations.

8. Termination

• We may suspend or terminate your access for violation of these terms or applicable law.
• You may close your account at any time; certain data may be retained as required by law.

9. Limitation of Liability

To the maximum extent permitted by law, Yaalgo is not liable for indirect, incidental, or consequential damages arising from your use of the platform, integrations, or third-party services.

10. Dispute Resolution & Governing Law

These terms are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts in India. EU users may have additional rights under GDPR.

11. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the platform constitutes acceptance of the revised terms.

12. Contact

For questions about these terms, contact us at support@yaalgo.com.

Annex A — Commission Seller Agreement

This annex applies only to sellers who do not have a GSTIN on file with Yaalgo.

1. Sellers without a GSTIN sell on the platform as commission agents. On each sale, Yaalgo buys the goods from the supplier and sells them to the customer under Yaalgo's own GSTIN, and pays the seller a commission on the sale.
2. The commission equals the seller's listed markup less the platform's commission cut. The cut is either a flat amount per unit or a percentage, and is shown in the seller dashboard. Changes to the cut apply to new orders only.
3. The wallet debit taken at checkout on these orders is a refundable order float that is returned to the seller in settlement. It is not a purchase of goods by the seller.
4. Delivery charges are reimbursed to the seller at cost and do not form part of the commission.
5. Packing charges are recovered from the seller at cost.
6. Income-tax TDS under section 194H (2% where a valid PAN is on file) is withheld from commission once it exceeds ₹20,000 in a financial year. The tax withheld is deposited against the seller's PAN, appears in their Form 26AS/AIS, and quarterly Form 16A certificates are issued.
7. Commission payouts are held until a valid PAN is on file and this agreement has been accepted.
8. Returns reverse the related commission and delivery reimbursement.
9. Once the seller's commission approaches ₹20 lakh in a financial year, the seller must obtain GST registration. After registration, new orders leave this arrangement.
10. This annex is subject to review by the company's chartered accountant and may be versioned. Continued selling after a version change requires re-acceptance.